Terms & Conditions

1. GENERAL CONDITIONS
The seller is Ing. Zoltán Radványi - Interpopulart Slovakia, with its registered office at Rohovce 49, 93030 Rohovce (establishment: Hlavná 34, 93101 Šamorín, which is registered in the Trade Register of the District Office Dunajská Streda, IČO: 33 465 100>, (hereinafter referred to as the seller).

Contact details of the seller
Tel .: +421 905 409 195 (Monday to Friday) between 9.00 - 17.00
Email: gabriel@ruzenec.sk
The Buyer is any natural or legal person who in any way contacts the Seller with the intention of purchasing the goods offered by the Seller.
A consumer contract is any contract, irrespective of the legal form concluded by the supplier with the consumer.
By using the website of the seller's online store and confirming the order, the buyer agrees to these Terms and Conditions.
These Terms and Conditions are valid until new Terms and Conditions are issued.

2. ORDERING
The buyer selects the product on the basis of the current offer published on the website www.ruzenec.sk, confirms this selection by clicking on the button "To Cart".
After completing the shopping process, the customer checks the contents of the shopping cart and clicks on "Checkout" to complete the order and fill in the information needed to successfully complete the order (personal data, shipping address, shipping method and payment method).
Orders placed through the online shop www.ruzenec.sk are binding. By placing an order, the buyer confirms that he has read and agrees to these terms and conditions. The order is confirmed (confirms the binding order with payment obligation) by clicking on "Binding order with payment obligation".
The proposal for the conclusion of the contract is the placement of the goods offered on the website www.ruzenec.sk, the contract arises by sending the order by the buyer and accepting the order by the seller. The Seller www.ruzenec.sk will automatically confirm this acceptance to the entered email of the Buyer, but this confirmation does not affect the origin of the purchase contract. The contract thus concluded cannot be changed unilaterally (the contract thus concluded may be changed by agreement of both parties). Information on the individual steps leading to the conclusion of the contract arises from these terms and conditions and the buyer always has the opportunity to check the order before sending the order or correct it. The contract is concluded in the Slovak language, if it is not prevented by circumstances on the side of the seller or the buyer, it is possible to conclude the contract in another language understandable for both parties.

3. PRICES
The seller is a VAT payer.
Prices include Value Added Tax (VAT).
To the basic price of the order is added the price for the transport of goods according to the method of delivery the buyer chooses.
Minimum order value is 10 € without shipping.

4. PAYMENTS
The buyer can pay the purchase price to the seller cash on delivery, bank transfer and PayPal.

4.1 Cash on delivery - payment on receipt of goods
You pay the goods in cash to the postman or post office.
This service costs € 1.30

4.2 By bank transfer to the account in advance
This service is free of charge.
After receiving your order, we will completely prepare the goods for dispatch and then we will send you the information necessary for the payment of the invoice (proforma invoice).
With bank transfer you pay for the goods in advance, by transfer / deposit to our bank account. In the variable symbol it is necessary to state the number /proforma/ invoice. We'll send you the goods only after we receive your payment. As soon as the payment is credited to our account, we will send you the ordered goods and inform you by e-mail.

4.3 PayPal
This service is charged 0.35 € + 3.4% of the order price.
PayPal payment can be used for orders over 20 €.
When making an advance payment via Paypal we will prepare your order completely for dispatch and will then send you an e-mail with the necessary information for the payment of the invoice (advance invoice). You pay for the goods in advance. As soon as the payment is credited to our Paypal account, we will send you the ordered goods and inform you by e-mail.

5. DELIVERY CONDITIONS
The delivery period starts on the day of acceptance of the binding order, which contains all necessary data for its processing. The order is accepted and dispatched within 2-5 working days. If the ordered goods are not in stock, the Seller undertakes to immediately inform the Buyer and agree with him on the next procedure.

6. DELIVERY OF GOODS
We deliver goods within the Slovak Republic through the services of the Slovak Post. Delivery is governed by the terms and conditions of the Slovak Post, and you can choose from two options.

6.1 Shipment to address
The shipment is delivered on business days to your chosen address. If the addressee is not reached, the shipment is stored in the post office. The Slovak Post Office shall inform the addressee by sending an SMS notice or by leaving a written notice. This service costs € 2,80 € (for orders up to € 15).
This service costs € 4.10 (for orders up to € 47).
This service costs 6,00 € (for orders over €47).
Packaging - for fragile or oversized goods we charge a fee of € 4.00 € or € 7.00.

6.2 Shipment to poste restante
The postal package is a service intended for customers who prefer to deliver a consignment to any mail of their choice, located, for example, close to their jobs. The customer is informed about saving the package by post or by e-mail. The parcel shall be mailed to the addressee or authorized consignee upon identification.
Please enter your Poste restante address in the order comment.
This service costs 2,90 € (for orders up to 15 €).
This service costs € 4.50 (for orders up to € 47).
Free of charge when ordering 47 € or more, which does not contain fragile or oversized goods.
This service costs € 6.00 (for orders € 47 or more that contains fragile or oversized goods).
Packaging - for fragile or oversized goods we charge a fee of 4.00 € or 7.00 €.

3.6 Delivery of small items
Orders of small items that fit into an envelope of 22cmx26cmx3cm and do not exceed 40 € are sent by the seller in the form of a registered letter.

7. WITHDRAWAL FROM THE CONTRACT
The consumer shall be entitled to withdraw from the contract without giving any reason in accordance with the provisions of § 7 of Act no. 102/2014 Z.z. on the protection of consumers in distance selling within 14 days of receipt of goods.
In accordance with § 7 par. 6 of Act no. 102/2014 Z.z. the customer may not withdraw from the contract for: the sale of goods subject to rapid deterioration or deterioration, wear or obsolescence; violated upon delivery.
The consumer is obliged to exercise the right of withdrawal in written form or in the form of registration on another durable medium (e-mail). The withdrawal period shall be deemed to be maintained if the withdrawal notice was sent no later than the last day of the period.

The consumer is obliged to send the goods back to the store Gabriel, Ul. Eötvösa 8, 94501 Komárno, goods must be shipped as a parcel or by registered mail. The consumer shall attach to the package a copy of the tax document (invoice) delivered to him together with the goods and a copy of the delivery note issued by the delivery person. The time limit for returning the goods shall be deemed to be maintained if the goods were handed over for carriage no later than the last day of the time limit. The cost of returning the goods shall be borne by the consumer.
The seller undertakes to return the purchase price to the account specified by the consumer within 14 days at the latest.
Upon withdrawal from the contract, the cost of delivering the goods will also be refunded to the extent of the cheapest standard delivery method offered by the seller (i.e., normal postage for delivery by the Slovak Post). In the event of unauthorized withdrawal, the goods will be returned at the consumer's expense.
The formular:

8. WARRANTIES AND COMPLAINTS
The handling of complaints is governed by the warranty conditions of specific goods, the Commercial Code and the relevant provisions of the Civil Code and special regulations. Proof of purchase (enclosed invoice) is always sufficient to assert rights of liability for defects (complaint). The Buyer is obliged to deliver the claimed goods to the complaint clean, mechanically undamaged, with a copy of the invoice, cash receipt. The buyer is obliged to send a description of the defect together with the goods. COMPLAINTS PROCEDURE: Notify us as soon as possible by email or phone about product defects. Send the product back to the seller's business address.

9. PROTECTION OF PERSONAL DATA The Seller declares that all personal data are confidential, will be used only to perform the contract with the Buyer and will not be otherwise disclosed, provided to a third party, etc., except for distribution or payment transactions relating to the ordered goods (name and address of delivery) ). Personal data, which are provided by the buyer to the seller for the purpose of fulfilling the order, are collected, processed and stored in accordance with the applicable laws of the Slovak Republic, in particular Act No. 422/2002 Coll. on the protection of personal data, as amended. The Buyer gives its consent to the Seller for the collection and processing of such personal data for the purpose of fulfilling the subject of the concluded purchase contract, until the time of its written disagreement with this processing. The Buyer has the right to access and correct their personal data, including other legal rights to such data.

10. FINAL INFORMATION
Supervisory authority
SOI Inspectorate for Trnava Region
Pekarska 23, 917 01 Trnava 1
Supervision Department
tel. no .: 033/5512 689, 033/5512 690
Fax No .: 033/5512 656

In Rohovce, 06.01.2020